About Us

We are a technology consulting firm focused on providing high-performance IT solutions and services to the physical asset intensive industries.

Having delivered several successful full-cycle software implementation projects over the years, we know the typical pain points business users face on their day-to-day operations. Our experience working as Field Engineers in the past empowers us to deliver the future state solutions quickly.

We specialize on Enterprise Asset and Service Management (EAM, ITAM, ITSM), System implementation from start to finish, covering all aspects of the business processes, data, reports, KPI’s and required integrations with other corporate systems and mobile handheld technologies.

Other areas of services we offer include but not limited to the following:

  • Cloud Hosting and Migration
  • Software Development and Systems Integrations
  • Application Upgrade and Support
  • Business Process Mapping, Re-Engineering and Custom Development
  • Integration to ERP and other Enterprise Applications and Mobile Handheld Technologies
  • Business Intelligence Reporting – Development
  • Data Conversion/Migration
  • End Users’ Training
  • IT Staff Augmentation

We have partnered with Zpro Solutions, Florida, USA, A-Suite Middle-East, Dubai, UAE and KDIT Solutions, Alberta, Canada. Our consultants have PMP and IBM Maximo certifications.

Why Lucent?

  • On-Shore/Off-Shore Model with Low Admin Overhead >> Cost Savings!
  • Techno-functional Consultants/Engineers Running the Company as Opposed to Big Brand, Sales Driven Companies.
    • 50+ years of combined Industrial Experience in EAM/ITSM
    • Global Footprint – Partners located in Canada, USA and the Middle East.
    • IBM Partner
    • PMP, IBM Maximo Certified.
  • 100% Canadian, Minority Owned and Operated Small Business (BC Based).
  • 100% Committed to Customer Satisfaction and Sustaining Long-term Relation.
  • Simple, yet Effective Project Management and Implementation Methodology.

Our Delivery Capabilities

  • Asset Operations and Maintenance Shop-Floor Experience
  • Several Successful, full-cycle EAM, ITAM, ITSM Implementation Experience.
  • Quick rollout of all approved procedures on Maximo
  • Quick deployment on the cloud servers
  • Lead informative, effective and to-the-point workshops sessions
  • Transition a clean development with simplified User-Friendly screens and functions
  • Comprehensive user manuals & training documentation
  • Provide the libraries for Item catalog, failure classes, problem codes and HSE plans

Our Approach